Calling with reminders, AR can lead the way, and the first batch of "digital accompanying physicians" will land on Renji Hospital navigation | seeking medical treatment | AR
In recent years, there has been a rise in the popularity of accompanying physicians who can register for appointments and receive guidance from departments. Although it has made it convenient for elderly and patients from other regions, the price of hundreds of yuan is still quite high. In order to digitally solve the problem of medical treatment, Renji Hospital affiliated to Shanghai Jiaotong University School of Medicine cooperated with Alipay to take the lead in launching the first "digital doctor" solution in China, which can provide guidance for the whole process, including tips for medical treatment process, AR navigation consulting room, and reminders for queuing to the number machine.
It is understood that AR navigation guidance is one of the important functions of "digital accompanying physicians". By simply turning on the camera through the system, the medical path can be displayed in real time, eliminating the need to rely on maps and signs to "circle around". The entire plan also provides patients with a full process accompanying experience: before arriving at the hospital, patients can use the "intelligent guidance" and "intelligent customer service" functions to understand in advance what department to hang up in, the opening hours of the outpatient department, and other information. As soon as you enter the hospital, Alipay's home page will display a hospital specific "service card", and the services such as registration and medical insurance swiping will be clear at a glance. During the medical treatment process, patients can also follow the instructions provided by the "Visit Process Broadcast" to seek medical treatment step by step, and use "Report Query" to obtain the examination report as soon as possible. After leaving the hospital, patients with chronic diseases can also go to the "Internet Hospital" of the hospital for online re diagnosis, prescription and drug purchase.
As one of the first hospitals to apply AR navigation and other functions, Zhuang Xu, deputy director of the outpatient and emergency office of Renji Hospital, said: "We have created a lot of intelligent scenes, including AR navigation mode, accurate booking, cloud based number taking, self-service drug delivery and other information-based modes, so that young people prefer to use Internet technology, reduce patient queuing time, and the empty window can better serve those elderly patients who do not use smart phones." At present, Alipay has launched the "one old and one young" companion guide and the "one old and one young" medical service area in many provinces and cities.