Becoming the most enthusiastic WeChat exchange site? Shanghai government services are rolling up... a government enterprise resource docking meeting | Municipal Economic and Information Commission | Unicorn | WeChat

Enterprises often face the dilemma of self certification in order to enjoy government relief or assistance policies. If you want to apply for rent reduction, social security reduction, or participate in government procurement or bank loans during the epidemic, but don't know which department can provide a small and medium-sized enterprise identity statement for the enterprise. For example, in the process of enterprise growth and development, if one wants to choose another good tree to settle in, they may face a dilemma due to encountering regional "soft nails".

This indicates that even if a company's subjective initiative is active, there are still times when it cannot be achieved by its own efforts.

The government work report presented at the first session of the 14th National People's Congress proposed to "promote better integration between effective markets and promising governments.". Behind the efficient market, how can the government be considered successful?

The journalist recently interviewed multiple innovative enterprises and relevant regulatory service departments, and the outline of a "promising government" gradually became clear in the forefront of demands and expectations.

[1]

In May, the Shanghai Municipal Party School launched the first batch of 50 senior management training courses for key service unicorn enterprises. A 5-day closed door training program with rich and compact courses. One night, a service resource docking meeting was held, where nearly 20 government public service institutions, professional financial service institutions, and major companies such as JD.com, Huawei, Alibaba, and Baidu took the stage one by one to introduce their professional abilities and distinctive services to the unicorn.

"Whether planning to go public or expand overseas markets, enterprises must make advance arrangements in intellectual property, which is necessary for their own protection and development." "We have provided A-round financing for Zhiji Automobile, while most of our peers only do C-round and D-round financing. If there is a financing need for the enterprises present, we will work together to find a solution, and I will leave my phones for everyone..." On stage, the heads of the Shanghai Science and Technology Innovation Center and the Shanghai Branch of the Bank of Communications woke up and warmed their hearts.

The unicorns below are filled with mixed emotions. How can these reliable resources that cannot be found in daily life come flooding in front of us in an integrated manner? The post meeting classification and communication session was the craziest on-site exchange of contact information that the reporter has witnessed so far.

The organizer of the training class, the Shanghai Small and Medium sized Enterprise Development Service Center, was pleased to see from the side. Director Wei Bingwu of the center told reporters that as a family member of a small and medium-sized enterprise, he is most happy to establish effective communication with the enterprise. "What you give is exactly what the other party wants."

What exactly does a company want? If you pay a little attention, you will find that companies have a high frequency of demands for government industrial policies to be "accessible" and "truly implemented". Some specialized, refined, and innovative "little giant" enterprises in Shanghai have reported to reporters that there are thousands of policies, and the first one is implemented. However, many times, industrial policies are heavily publicized and interpreted, making it difficult for enterprises to understand and feel confused, leading to fear of difficulties.

The pain point for enterprises is the focus of services. The official platform for municipal government service enterprises, Shanghai Enterprise Service Cloud, operated by the Shanghai Small and Medium sized Enterprise Development Service Center, has a dedicated "One Window Pass for Benefiting Enterprises Policies". Starting from policy collection, it further classifies and interprets policies. Since the beginning of this year, "Yichuangtong" has utilized big data and AI technology to label the most concerned funding, application, and qualification policies for enterprises. For small and medium-sized enterprises that have been verified by the legal person database, simply enter or click on keywords, and the system will automatically inform the enterprise which policies are most suitable, as well as inform you of the winning odds and weaknesses.

Enterprises are very useful. Zhou Yanqiong, Vice President of Qianxun Position, said, "With this set of tools, companies can have a targeted approach, either work hard, or temporarily give up and no longer make useless efforts."

In fact, the more development, the more demands a company has. The Shanghai Enterprise Service Cloud was launched in January 2018, and once this portal is opened, enterprises seem to have found a way to express themselves. Among them, obstacles in cross regional migration have become a relatively special demand. Faced with this long-standing thorny problem, detouring is not the solution. Service Cloud attempted to take over, using both reason and reason, and facilitated the relocation of over 20 enterprises that year. With this experience paving the way, in 2019, the Shanghai Municipal Government established a "Enterprise Cross District Migration Service Window" in the service cloud. In 2020, the process reengineering of cross regional migration of enterprises in Shanghai was clearly included in the 2.0 version of the business environment optimization plan.

The service does not have a pause button. In April this year, Service Cloud held discussions with dozens of unicorn companies in Shanghai in batches and collected a large number of demands. A IoT technology company mentioned whether the rental housing indicators in the area where the enterprise is located can be less framed and more flexible; Another location service enterprise has developed a Beidou positioning chip with strategic significance, but chip fabrication relies on domestic semiconductor giants. The size of the startup company inevitably makes the giants "disdainful", so they earnestly request the government's help to match

These requests that directly affect the high-quality development progress of enterprises are all reasonable and reasonable. Service Cloud dare not neglect them and has begun to break through one by one

Having served the company for many years, Wei Bingwu has rich experience and fruitful achievements, but his insights have somewhat surprised reporters. He said, "In fact, what companies need the most is companionship. Even if it really can't be solved, we can give them a shoulder to cry at their parents' house. The key is that the company is willing to confide in you, which is the biggest prerequisite for us to discover needs and provide good service. Serving the company is with heart, and building trust."

[2]

A promising government is not enough just to provide solutions for enterprises with enthusiasm. The problem-solving approach is equally important.

Shanghai Customs Commissioner Gao Rongkun always remembers that classic case.

In 2017, Johnson&Johnson and European companies were competing for an intelligent production line for continuous mixing and filling of mouthwash. If successful, Johnson&Johnson could take Shanghai as the starting point and export to Hong Kong, Macau, and Northeast Asian markets. But at that time, the export tax number for mouthwash was not listed separately, the classification was unclear, and the export tax refund was also low. This unresolved issue has become a key factor affecting the decision-making balance of Johnson&Johnson headquarters.

For the high-quality development of enterprises, Shanghai Customs has come up with three ways of running - running downwards, seeking verification from similar enterprises, and collecting more frontline opinions; Run outside, collaborate with the Finance Bureau, Commerce Commission, District Government and other departments to amplify demands; Upward, persistently emphasizing to the General Administration of Customs and the State Council Tariff and Tariff Commission the importance of separate tax numbers and tax rate adjustments for enterprises.

The attitude of the "shop assistant" in Shanghai moved Johnson&Johnson's global headquarters, and they immediately made a decisive decision to place the latest production line in Shanghai. A few months later, in the 2018 import and export tariff adjustment table approved by the State Council Tariff Commission, "mouthwash" appeared as a separate column. The "impossible" in conventional understanding has become a reality.

The biggest inspiration for Gao Rongkun from this story is that in the new era, the problems encountered by "shop assistants" are mostly new, and it is difficult to have ready-made homework to copy. Only by integrating reform and innovative thinking can we build new advantages for a "promising government".

After using mouthwash, Shanghai's "shop assistant" encountered a test question that was unheard of globally.

Gene and cell therapy is currently the forefront of global cancer treatment, among which Shanghai Keji Pharmaceutical is an extremely rare Chinese player in the world's first tier of CAR-T solid tumor treatment. Both of Keji Pharmaceutical's new drugs have chosen the "China US dual report", aiming not only to serve China, but also to serve the huge demand in the US market. In the future, once a new drug is approved for marketing, Koji plans to utilize the technology and cost advantages of CAR-T cell preparation in Shanghai to achieve the path of collecting and importing blood from American patients, processing it in Shanghai, and exporting it back to the United States. Moreover, the survival period of patients undergoing cell therapy is limited, and the "one in, one out" process of this blood tank not only needs to be smooth, but also needs to be fast.

Patient blood belongs to the category of special biopharmaceutical items, and regulatory requirements are strict. But as a "shop assistant" sighs: Enterprise innovation has already reached this point, can regulation drag down the development of the industry? Never!

In the face of this "unmanned road", Shanghai Customs, Municipal Commission of Economy and Information Technology, Municipal Health Commission, Municipal Drug Administration, and others have gathered to clarify the responsibility chain and pioneered the "white list" system for the import and export of special items nationwide. Multiple departments have jointly evaluated the risk control and reasonable use requirements throughout the entire process, and issued corresponding opinions on biosafety control capabilities. During the process of special items entering the country, various departments achieve step-by-step handover and collaborative performance.

This year, experimental blood has embarked on the path of import. For export schemes, the joint regulatory mechanism is currently conducting intensive research and scheme analysis.

Shanghai has gathered about 40% of the national gene and cell therapy enterprises, with Zhangjiang R&D and Shanghai Manufacturing, which are expected to provide strong services to the world.

This also reminds people of the story of multiple departments in Shanghai working together to make Starbucks' first overseas specialty coffee roasting workshop bloom in Shanghai as scheduled. This new commercial species, which combines various business formats such as baking processing, experience, tasting services, retail, and catering, has once worried about various government approval and regulatory departments. It can be said that there is no red light or green light.

But "capable governments" are always similar - they all face obstacles, strengthen coordination, and integrate problem-solving. They believe that there is always a way to sink to the front line.

[3]

Dr. Guo Houyang's nuclear fusion project is in its very early stages and is expected to achieve significant breakthroughs at least until 2027. For such projects, governments that want to achieve political success in the short term may catch a cold.

Nuclear fusion, also known as "artificial small sun," may solve the ultimate energy problem for humanity. In 2021, Guo Houyang co founded the first fusion energy startup company in China, "Energy Singularity," in Shanghai. The company plans to build the next generation of high parameter testing equipment, "Honghuang 200," by the end of 2027, laying a solid foundation for the development of high-temperature superconducting tokamak devices and their operational control systems with commercial power generation potential.

Once quantum computing runs smoothly, the hottest chips at present may be discontinued. "Artificial Little Sun" is also a disruptive technology, but the process is extremely challenging. It can be said that "failure often rings the doorbell, success occasionally knocks on the door", which requires even more time to endure. This greatly tests the government's patience.

But Shanghai is willing to wait. Guo Houyang told reporters that "Energy Singularity" has received a series of tolerance and honors, including being signed as a concentrated project for the third anniversary of the Lingang New Area, and becoming the only startup company among the five vice chairman units of the Shanghai Future Industry Advanced Nuclear Energy Expert Committee.

Shanghai has laid out five major future industries, including future energy, future materials, and future space, and has identified 16 sub sectors including brain computer interfaces, synthetic biology, and new energy storage. At the Shanghai Industrial Technology Innovation Conference held in March this year, the Municipal Commission of Economy and Information Technology took a clear attitude - the laws of future industries are extremely difficult to capture, and the 16 sub sectors have strong uncertainty. However, the only certainty in Shanghai is talent and soil. If, after 5 to 8 years of effort, several "nuclear explosion points" can be achieved in 16 fields, Shanghai's nurturing and nurturing will be meaningful.

At present, Zhangjiang, Lingang, and Daling Bay have become the first batch of future industrial pilot zones. Shanghai has also launched a global "Future Industry Star Competition" to compete for hard core projects and top talents. In the view of Li Yuhong, Director of the Technology Progress Department of the Municipal Commission of Economy and Information Technology, this is a tacit cooperation between the government and the effective market.

There is a capable government, foresight, and foresight.

In recent years, many technology companies that have experienced domestic competition have begun to try to "go global", and their competitiveness overseas is particularly significant. Like Shanghai Xijing Technology, which focuses on unmanned and intelligent multimodal transportation using container logistics as a carrier, it has now landed in over 160 nodes in 18 countries and regions worldwide, including the largest port in the UK, Felixstowe Port.

Opening up the European and American markets, where technology powers abound, means that Xijing Technology has overcome high thresholds set by developed countries such as ISO system certification, EU CE certification, and IEC62443 network security certification, each of which is not easy.

Xijing Technology's autonomous driving products are located in overseas ports.

Looking back, Tan Limin, CEO of Xijing Technology, candidly stated, "Today, the vast majority of Chinese science and technology startups are not adequately prepared to respond to international standards, which may directly delay the opportunity to enter new markets."

Tan Limin believes that if the government can provide guidance and encouragement in advance, and create an atmosphere of understanding standards, using standards, and setting standards, Chinese enterprises can quickly expand overseas. He suggested that the relevant government departments and bureaus could take the lead in consolidating and compiling the experience of system construction in various industries, and constructing a set of systematic and standardized textbooks or guidelines for scientific and technological innovation, to help start-ups grasp and improve their ability to standardize work as soon as possible; For Shanghai technology enterprises that bravely adopt standards and implement necessary patents, the government can provide rewards and support; The government can also explore taking the lead in establishing a science and technology innovation index, which can include multiple dimensions such as the number of enterprises participating in systematic certification, the standards and patents supported by the system, and the market value of patents converted.

In Tan Limin's view, "This complete set of systematic support for scientific and technological innovation such as research and development and engineering can be regarded as a new scientific research infrastructure, which can enable science and technology innovation enterprises to win within the sheath of the sword."

Be closer in heart and more sincere; More and more innovative methods; Have a higher and farther vision.

Compared to a thriving endogenous efficient market, it is not easy to establish a competent and capable government with appropriate measures. However, the journey is approaching.