The first hospital in Shanghai joined hands with Bank of Shanghai to help the elderly "embrace" digital medical care, from the idea of using it to the hospital for general use | Internet | Bank of Shanghai

Release time:Apr 14, 2024 00:14 AM

"First follow the hospital's official account on WeChat, and then find the Internet hospital at the bottom. Yes, that's right. OK, let's bind it, and then we will automatically log in every time we open it, which is very convenient." In the hot summer, at the Bank of Shanghai Ruihong Xincheng Sub branch, volunteers in green vests are demonstrating to several elderly customers how to make online appointments, register, go back to the clinic, and dispense drugs, to understand the steps and tips of "cloud" medical treatment.

Taking the emerging needs of the elderly as the entry point for joint construction, hospitals and banks will work together to promote the aging adaptation and upgrading of digital medical service scenarios, and work together to help the elderly fully embrace the new era of digital healthcare, truly upgrading from "wanting to use" to "knowing how to use". On June 28, Shanghai First People's Hospital and Shibei Branch of the Bank of Shanghai held a contract on joint construction of party building. The two sides will jointly carry out smart service for the elderly through joint construction of party building, and create a new service model of "Internet hospital+bank". This model aims at helping the elderly with wisdom, and takes the joint efforts of both sides to build a volunteer service team as a starting point to help more elderly people who enter the bank outlets at their doorstep master more knowledge about Internet hospitals in a "one-stop" manner.


The first hospital in Shanghai joined hands with Bank of Shanghai to help the elderly "embrace" digital medical care, from the idea of using it to the hospital for general use | Internet | Bank of Shanghai

After making a deposit at the bank counter, Ji Abbo, who lives in Ruihong New City, was attracted by the "Internet Hospital" service and soon experienced a "cloud based diagnosis and treatment" of the Endocrine Metabolism Department of the Internet Hospital under the guidance of volunteers. "It's really convenient. I used to make a special trip to the hospital every month for further consultation and medicine dispensing. Now I just need to use the 'Internet Hospital' when I came to the bank to do business, click a little on my mobile phone and connect with the doctor, and then I can wait for the medicine to be delivered." Grandma Ji said, "Usually my children don't live with me. I used to think that I could not learn these things when I was old, and I didn't dare to use them casually. Today, when I came to the bank, I saw volunteers on the scene. With their patient teaching, I can also feel relieved to try something new."

Shanghai Bank has been committed to building a pension finance brand that caters to the elderly through channels, products, and services. As of the end of 2022, it has undertaken the pension distribution work for more than 1.6 million customers in Shanghai, with a wide audience of elderly customers. After the cooperation between the First City Hospital and Shibei Branch of the Bank of Shanghai, the hospital will send special personnel to the bank outlets to train volunteers. Through the joint efforts of both parties, the hospital will explain the Internet medical knowledge to the elderly who enter the bank outlets at home, and assist the elderly to complete the Internet hospital medical treatment, dispensing and other processes.


The first hospital in Shanghai joined hands with Bank of Shanghai to help the elderly "embrace" digital medical care, from the idea of using it to the hospital for general use | Internet | Bank of Shanghai

"Hospitals and banks, as important units in the field of people's livelihood security and services, bear the important responsibilities of serving, benefiting and helping the elderly." Qin Jing, secretary of the Party Committee of the First Municipal Hospital, said that the exploration and cooperation to open a new service model of "Internet Hospital Banking" aims to help the elderly cross the digital divide, enjoy digital dividends and embrace digital health care through long-term cooperation. Zhang Xiaojian, Secretary of the Party Committee of the North Branch of the Bank of Shanghai, said that this cooperation promotes the upgrading of "home door" services for the elderly through the bank-medical linkage, so that the one-stop service of "Internet medical finance" can benefit more elderly groups, and it is also the implementation of thematic education. A practice.

As one of the first selected units for the "Excellent Service Brand of Elderly Friendly Medical Institutions", the First Hospital of the city has long focused on the construction of elderly health services. This time, the hospital collaborated with Shanghai Bank, a brand of elderly care finance, to explore smart elderly care and jointly focus on the construction of smart hospitals and the digital transformation of elderly care. The hospital will give full play to the intensive advantages of comprehensive disciplines, focus on building a discipline group related to the elderly, continue to promote the aging upgrade of the medical scene under the concept of "elderly friendly", and successively implement a series of aging measures such as "health managers", "cloud accompanied diagnosis", "Internet hospitals+nursing homes", "self-service machine aging transformation", and "silver age guard green channel". Shanghai Bank fully leverages the advantages of its "doorstep" network, focuses on elderly care services, and jointly promotes the upgrading of one-stop elderly friendly service scenarios. From the aspects of elderly friendly culture, management, service, environment, etc., it comprehensively helps elderly people to obtain high-quality financial services while seeking medical treatment conveniently.


The first hospital in Shanghai joined hands with Bank of Shanghai to help the elderly "embrace" digital medical care, from the idea of using it to the hospital for general use | Internet | Bank of Shanghai
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