List out rectification lists and sink to the front line... Translate the research results of Shuguang Hospital's theme education into practical actions to solve problems
How to continuously improve the patient's medical experience and enhance the quality of traditional Chinese medicine services? Recently, it was reported that the Shuguang Hospital affiliated with Shanghai University of Traditional Chinese Medicine has included problems in the rectification list since the launch of the theme education. By combining top-level design with the characteristics of professional disciplines, the hospital has conducted frontline research to meet the multi-level needs of citizens, truly transforming the research results into practical actions to solve problems and promote development.
During the theme education period, the Party Committee of Shuguang Hospital included the issues in the rectification list, and efficiently implemented the rectification measures through on-site office work and coordination among multiple departments to achieve the rectification goals. The reporter learned that the hospital has now built a one-stop entrance and exit service center that expands and extends in both directions from pre admission to post discharge, integrating multiple functions. The service center hall is equipped with dedicated personnel and social worker volunteers to provide consultation, guidance services, and assistance. Regarding the routine process of entering and leaving the hospital, patients' questions can be resolved as soon as possible.
During the theme education period, the Party Committee of Shuguang Hospital included the issues in the rectification list, and efficiently implemented the rectification measures through on-site office work and coordination among multiple departments to achieve the rectification goals. The reporter learned that the hospital has now built a one-stop entrance and exit service center that expands and extends in both directions from pre admission to post discharge, integrating multiple functions. The service center hall is equipped with dedicated personnel and social worker volunteers to provide consultation, guidance services, and assistance. Regarding the routine process of entering and leaving the hospital, patients' questions can be resolved as soon as possible.
In the "Access Integration Center", before admission, patients can scan the two-dimensional code of inpatient service on the official account of the hospital to fill in basic personal information. The collected data will be imported into the home page of the inpatient medical record to improve the efficiency of reception. After the patient is discharged, functions such as online or offline collection of medical records and printing of examination and testing reports have also been implemented in the service center. After the patient completes the admission procedures, they can prioritize completing the blood test specified in the medical order at the service center; Special channels are opened in the radiology, ultrasound, and cardiac function rooms to arrange priority examinations for pre admitted patients, minimizing the ineffective time for patients to wait for examinations in the hospital and thus bridging the "last mile" of service.
The "Four Diagnostic Instruments of Traditional Chinese Medicine" equipment at the admission and exit service center can provide patients with traditional Chinese medicine diagnostic information. The image information collected by the "Four Diagnostic Instruments of Traditional Chinese Medicine" for observation and pulse diagnosis can be uploaded to the Traditional Chinese Medicine Clinical Information Integration Platform of the Modern Imaging Diagnosis Center of Traditional Chinese Medicine. It is the first of its kind in hospitals across the country and is combined with modern imaging data such as MRI and CT to diagnose patients.
Taking cancer patients as an example, the hospital has established an MDT expert team consisting of oncology, radiation therapy, nuclear medicine, medical imaging, ultrasound medicine, and traditional medicine. The consultation adopts an appointment system, where detailed medical records of patients are summarized and sent to relevant MDT experts before the meeting. The requesting department strictly implements MDT diagnosis and treatment decisions, and tracks and evaluates patient outcomes through a full closed-loop management model. The hospital has also formulated supporting policies to effectively improve the quality and level of MDT consultations in various disciplines. The emergence and operation of an efficient MDT consultation system helps to diagnose and treat complex diseases more efficiently and accurately, benefiting numerous patients.
The traditional diagnosis and treatment model often involves individual specialties fighting alone, and multidisciplinary consultations developing personalized, reasonable, and standardized diagnosis and treatment plans for patients. However, in practical operation, there is often a lack of unified management, process planning, and corresponding systems. During the theme education period, Shuguang Hospital focused on top-level design, combined with the characteristics of various disciplines, and based on the disease spectrum and specialties, reasonable personnel allocation was carried out, forming a multi-disciplinary consultation team with fixed personnel and reasonable echelon.
At the "Dawn Market", the "Centennial Old Shop" Shishi Traumatology Department brought their unique techniques, techniques, and special therapies such as "Fire Dragon Moxibustion"; Xu's pediatrics and Yang's acupuncture and moxibustion heirs, who also have a history of more than 100 years of inheritance, also let friends and children experience different application prescriptions, acupoint penetration, and pressing pills for different constitutions; All the health and disease prevention tips brought by various departments of Ding's internal medicine branch, such as summer herbal tea and respiratory guidance techniques, have also been showcased. The distinctive and rich curriculum has also entered the primary and secondary school campuses of Shanghai several times, allowing traditional Chinese medicine culture to take root and sprout in the hearts of young people. Based on the needs of the people, "seasonal clinics" with strong traditional characteristics have also emerged at Dawn Hospital.
Taking cancer patients as an example, the hospital has established an MDT expert team consisting of oncology, radiation therapy, nuclear medicine, medical imaging, ultrasound medicine, and traditional medicine. The consultation adopts an appointment system, where detailed medical records of patients are summarized and sent to relevant MDT experts before the meeting. The requesting department strictly implements MDT diagnosis and treatment decisions, and tracks and evaluates patient outcomes through a full closed-loop management model. The hospital has also formulated supporting policies to effectively improve the quality and level of MDT consultations in various disciplines. The emergence and operation of an efficient MDT consultation system helps to diagnose and treat complex diseases more efficiently and accurately, benefiting numerous patients.
Zhou Qiangfeng, Secretary of the Party Committee of Shuguang Hospital, stated that conducting investigations and promoting development is a requirement for theme education. The hospital party committee has always regarded serving the people as an important content of theme education, guided by the urgent and difficult problems of the masses, and centered around the requirements of solving problems, promoting development, doing practical things, and solving people's worries. Solving problems for the people is regarded as the standard for testing the effectiveness of theme education, allowing the people to benefit and seeking development for the hospital.
